Redeeming a Download Code

Jeff's Avatar

Jeff

05 Apr, 2019 03:49 PM

I have a download code I got from an artist's vinyl and I'm just trying to redeem it. I'm not seeing a portal on the landing page to enter this code from the card I have. Any help is appreciated.

  1. Support Staff 1 Posted by Tom Filepp on 16 Apr, 2019 07:35 PM

    Tom Filepp's Avatar

    Hey Jeff, the artist should have a redemption element embedded on their page for this--- they should have provided a URL to a page with the element to redeem to.

    I'd get in touch with the artist directly to see how they intended to have it setup. We can't do redemptions or downloads for artists directly.

    Best,
    Tom

  2. Tom Filepp closed this discussion on 16 Apr, 2019 07:35 PM.

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