music download

reese pierce's Avatar

reese pierce

27 Nov, 2016 07:29 PM


I bought a record during record store day, and I am trying to download the music but I'm having problems. I entered the code and started the download and left my computer. There was a problem with the download or an interruption and the file didn't completely download. I tried to complete it but it says I don't have permission and tried to enter the code and it says its already been used. Can you please help? It for the Fruit Bats "The Glory of Fruit Bats" and my code is 3rkpbvgiyy. Thanks!

  1. Support Staff 1 Posted by Christopher Lec... on 28 Nov, 2016 04:52 PM

    Christopher Leckie's Avatar

    Hi Reese,

    Sorry you’re having trouble downloading your music. You’ll actually have to contact the band/label/person who created the download codes. We don’t keep them ourselves and have no way to deliver the music to you.

    I hope you can get hold of your music soon.


Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:


Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac