Any plans for a way to customize "Thank you for your order" email?

Vampire Step-Dad's Avatar

Vampire Step-Dad

26 Oct, 2016 03:51 PM

So, we all know branding is very important. However, after purchasing via credit card on my site, a user gets an email from "vampirestepdad" (Not Vampire Step-Dad) and little details included:

"Thank you.
Your order is complete. Here are some details:

Order #13394
1x A Night In The Life Of...
Total: $4.00

View your receipt and any downloads"

Are there any plans on ways that I can spice this up? At the very least get the name to display correctly?

  1. Support Staff 1 Posted by Jesse von Doom on 26 Oct, 2016 05:18 PM

    Jesse von Doom's Avatar

    Hi Vampire,

    Have you tried setting the display name in system settings?


  2. 2 Posted by Vampire Step-Da... on 26 Oct, 2016 05:52 PM

    Vampire Step-Dad's Avatar

    That fixes the name problem. Thanks!

    (It'd still be nice to be able to customize the verbage.)

  3. Support Staff 3 Posted by Jesse von Doom on 26 Oct, 2016 05:56 PM

    Jesse von Doom's Avatar

    Understood. But it's pretty far down on our list right now. As a nonprofit
    team of four people building completely free tools used by over 12,000
    artists I hope you understand how we have to be very careful in allocating
    our time.


  4. 4 Posted by Vampire Step-Da... on 26 Oct, 2016 05:59 PM

    Vampire Step-Dad's Avatar

    Understood completely!

    I really appreciate what you guys do. I plan on pushing my first few sales right to your donations page. (I just gotta convince people to use my site, rather than Bandcamp. babysteps)

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:


Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac