customizing artist page

shawn amos's Avatar

shawn amos

29 Jul, 2015 02:24 PM


i'm attempting to add image to this page. unsure how to do so.

  1. 1 Posted by shawn amos on 29 Jul, 2015 02:44 PM

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    also,the page shows blank on mobile devices.

  2. Support Staff 2 Posted by Tracy on 29 Jul, 2015 06:36 PM

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    Hey Shawn!

    I can't see anything on your page, so I think the first thing you need to do is publish your campaign. You can do that by logging into your admin panel, scrolling down and clicking Publish Settings, and then selecting a campaign from the dropdown menu.

    As for including an image, you just need to use a little basic html. First, you'll want to upload your image to Assets, either as the cover to a release or as a file on its own. Once you upload it, you'll see a link that says, Don't need security? Make this file public. Click it and the full uri will become visible under Location (uri). Copy that link.

    Next, head back to your Main page and click the pencil icon on your campaign, and then click Page theme. You'll see some code and these tags:

    <div id="mainspc">

    Above your element, you'll want to put in this html:

    <img src="___________">

    Replace the ____________ with the uri you copied earlier.

    Let me know how it goes and if you need any more help!


  3. 3 Posted by Shawn Amos on 29 Jul, 2015 07:19 PM

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    thx tracy. will try this tonight when back at desktop.

    _sa (mobile, san francisco)

  4. 4 Posted by shawn on 30 Jul, 2015 01:45 AM

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    hi tracy,

    thank you again for the help. here is latest:.

    1. campaign is now live. issue resolved

    2. the code entered as explained. image not showing (see screen grab).
    here is code:

     <!-- Single -->

    i tried the new line of code above aand below <!--Single-->

    3. when attempting to change my username, my password is rejected
    despite it allowing my to log into my account succesfully.

    thanks for any help. my campaign is scheduled to go live on monday.

  5. 5 Posted by Shawn Amos on 30 Jul, 2015 06:23 PM

    Shawn Amos's Avatar

    hi Tracy,

    wondering if you're able to see/respond to my latest note.

    thx so much.

    _sa (mobile, los angeles)

  6. Support Staff 6 Posted by Tracy on 01 Aug, 2015 03:33 AM

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    Hi Shawn,

    everything looks good to me, though! Attached is a screencap of what I see on my side.


  7. 7 Posted by Shawn Amos on 01 Aug, 2015 08:02 AM

    Shawn Amos's Avatar

    yup, a buddy of mine helped with code. page looks good. thx.

    i still am trying to understand why my password is being rejected when attempting to change username. any advice you can offer would be super appreciated.

    thx again tracy.

    _sa (mobile, los angeles)

  8. Support Staff 8 Posted by Tracy on 03 Aug, 2015 04:29 PM

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    Hi again Shawn,

    I just tried changing my CASH username to one my colleague uses, and received the "Error. There was a problem with your password. Please try again." message. My best guess is that the username you are trying to use is already being used by someone else in our system.

    Sorry about that!

    Very best,

  9. 9 Posted by Shawn Amos on 03 Aug, 2015 04:35 PM

    Shawn Amos's Avatar

    dig. thx tracy. happy monday.

    _sa (mobile, los angeles)

  10. Tracy closed this discussion on 15 Aug, 2015 05:54 PM.

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