CASH Music + Mailchimp Integration fail.

Elle Exxe's Avatar

Elle Exxe

27 Oct, 2014 02:26 AM

Hi,

Every time I connect with my Mailchimp account from Cash, I get a message saying "Error Error. Something just didn't work right.", I then repeat and it accepts, but it doesn't work correctly.

If I go for the extra verification method, the users get sent a blank email from my personal address (not mailchimp). If I don't go for the extra verification, the users are only added to my Cash account, not my mail chimp list. I've spent hours trying to figure out what's going on, but I can't find the answer. Can you help?

I've tried on both Safari & Google Chrome. No joy.

Thanks,

Elle

  1. Support Staff 1 Posted by Tracy on 28 Oct, 2014 10:31 PM

    Tracy's Avatar

    Hey Elle!

    I was wondering if you could answer a few more questions and perhaps take
    some screen caps for me?

    First off, are you using the hosted CASH platform (i.e. do you login in
    x.cashmusic.org/admin) or the standalone version?

    Secondly, could you try adding it one more time and screencapping the error
    message for me?

    This is definitely a new one so I'm curious to see what's up!

    Very best,
    Tracy

  2. Tracy closed this discussion on 17 Mar, 2015 04:53 PM.

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