CASH Music + Mailchimp Integration fail.

Elle Exxe's Avatar

Elle Exxe

27 Oct, 2014 02:26 AM


Every time I connect with my Mailchimp account from Cash, I get a message saying "Error Error. Something just didn't work right.", I then repeat and it accepts, but it doesn't work correctly.

If I go for the extra verification method, the users get sent a blank email from my personal address (not mailchimp). If I don't go for the extra verification, the users are only added to my Cash account, not my mail chimp list. I've spent hours trying to figure out what's going on, but I can't find the answer. Can you help?

I've tried on both Safari & Google Chrome. No joy.



  1. Support Staff 1 Posted by Tracy on 28 Oct, 2014 10:31 PM

    Tracy's Avatar

    Hey Elle!

    I was wondering if you could answer a few more questions and perhaps take
    some screen caps for me?

    First off, are you using the hosted CASH platform (i.e. do you login in or the standalone version?

    Secondly, could you try adding it one more time and screencapping the error
    message for me?

    This is definitely a new one so I'm curious to see what's up!

    Very best,

  2. Tracy closed this discussion on 17 Mar, 2015 04:53 PM.

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