Connect to Facebook Not Displaying

Zach's Avatar


28 Jul, 2011 11:26 PM

I am currently trying to get the FBConnect To A Track working on my website, and I have entered the correct app ID, secret, fanpage_name, fanpage ID, and fanpage URL, yet the link to Connect to Facebook is not displaying; only the Like Box. I tried to look through the JavaScript to see where it might be getting hung up, since I believe this displays based on a JavaScript get by ID, correct?

Needless to say, I'm a bit stumped, so any help or tips would be greatly appreciated!


  1. Support Staff 1 Posted by Jesse von Doom on 31 Jul, 2011 06:32 PM

    Jesse von Doom's Avatar

    Hi Zach,

    Sorry for the delay. Busy week. Could you send a URL I cold look at,
    and maybe your config file (make the thread private before you do that


  2. 2 Posted by Frank Castle on 31 Jul, 2011 06:46 PM

    Frank Castle's Avatar

    Hmmm, I have no idea what was wrong, but I just re-uploaded it to the remote server and it's working now! I'll make sure and note on the discussions that it's working now.

    Thanks anyways!

  3. Support Staff 3 Posted by Jesse von Doom on 31 Jul, 2011 06:56 PM

    Jesse von Doom's Avatar

    Oh cool. Maybe one of the files just didn't finish the upload or
    something? Could also have been a FB cache thing...sometimes their
    servers seem to cache API output when there was an error in setup and
    it has to flush itself...


  4. 4 Posted by Frank Castle on 31 Jul, 2011 07:05 PM

    Frank Castle's Avatar

    It's hard to say. I was doing everything locally for the most part and even though I enabled php curl maybe it could have been something with that? I'm almost certain it was a JavaScript problem though...

  5. Jesse von Doom closed this discussion on 05 Feb, 2013 08:59 PM.

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