how to setup an empty directory/"FTP to your webhost"

Jack's Avatar


07 Sep, 2012 07:19 PM


So i may just be completely clueless but I'm having some issues with the first step of the installation setup.

I've got a doman and a hosting plan. When I login it just has the directory and a few empty files. I have no idea how to interact with it or how to get the installer php up to the site.

thanks for the help

  1. Support Staff 1 Posted by Jesse von Doom on 07 Sep, 2012 08:21 PM

    Jesse von Doom's Avatar

    Hi Jack,

    To do that you'll need an FTP client, which is how you transfer files up to your host. It's different for every hosting provider, but they'll give you a server address, username, and password. Generally they provide instructions.

    Just so you know, we're working on a hosted version of things which means you only need an email address to sign up and go. If this is too complicated there's relief on the way!


    Jesse von Doom
    CASH Music

    @jessevondoom / @cashmusic

  2. Tracy closed this discussion on 17 Mar, 2015 05:52 PM.

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