Google Drive

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alexkingharris

01 Jul, 2017 12:40 AM

Having a problem with hosting files on google drive... the download link for email collection pops-up a new tab with a google virus scan warning instead of just downloading the file.

Can't find any settings that would change that in CASH

https://yogi-tunes.com/giveaway/yogitunes-full-bloom-yoga-music-sampler/

  1. Support Staff 1 Posted by Tom Filepp on 01 Jul, 2017 08:08 PM

    Tom Filepp's Avatar

    Hey Alex,

    That sounds like it's happening on the Google Drive side--- and that their virus scan is finding something in your deliverable ZIP that they think is a virus. Might be worth looking at the file, make sure there's nothing weird in there. Definitely not something on the CASH platform end, though.

    We generally recommend Amazon S3 over Google Drive since it's a bit more reliable--- but you might want to investigate that file.

    Best,
    Tom

  2. Tom Filepp closed this discussion on 01 Jul, 2017 08:08 PM.

  3. alexkingharris re-opened this discussion on 02 Jul, 2017 07:27 PM

  4. 2 Posted by alexkingharris on 02 Jul, 2017 07:27 PM

    alexkingharris's Avatar

    Thanks Tom, it's actually not a file specific issue... google always throws up a 'file is too large for virus scan' / download anyway

    But yeah, i'll look into our g-drive settings and see what's up :)

    Also while I have you - how do you make a custom download button instead of a text link?

  5. 3 Posted by alexkingharris on 02 Jul, 2017 07:34 PM

    alexkingharris's Avatar

    It doesn't seem to be a setting you can change in GDrive... there's a work around but it involves altering the destination URL which can't be done in CASH once the file is uploaded via GDrive...

    https://www.marstranslation.com/blog/how-to-skip-google-drive-virus-scan-warning-about-large-files

    I suppose you could just enter the URL yourself and not do it via the GDrive File Uploader...

    Either way it's a hassle so we're gonna go back to S3 :)

    thanks for your help.

  6. 4 Posted by alexkingharris on 02 Jul, 2017 07:40 PM

    alexkingharris's Avatar

    Now I've got a diff problem hosting the file on S3 - the download link opens up another tab w/ a new email form in it...

    https://yogi-tunes.com/giveaway/yogitunes-full-bloom-yoga-music-sampler/

  7. 5 Posted by alexkingharris on 12 Jul, 2017 07:03 PM

    alexkingharris's Avatar

    Hello?

  8. Support Staff 6 Posted by Tom Filepp on 12 Jul, 2017 07:06 PM

    Tom Filepp's Avatar

    Hey Alex,

    What device/browser are you seeing this on? Investigating to see if I can
    replicate it.

    Best,
    Tom

  9. 7 Posted by alexkingharris on 12 Jul, 2017 08:32 PM

    alexkingharris's Avatar

    My bad Tom, I fixed it - I made an error uploading the asset…

    Apologies - all sorted there…

    now just curious how to make a custom download button instead of just a text link to the download file (email collection)

    Thanks,

    Alex King-Harris
    CEO/Co-Founder, YogiTunes.com
    (250) 686-0561

    https://calendly.com/alexkingharris/

    --
    Rara Avis Music
    Beloved Festival Yoga & Movement Producer

  10. Support Staff 8 Posted by Tom Filepp on 12 Jul, 2017 08:41 PM

    Tom Filepp's Avatar

    Hey Alex, good news! I am curious how you were able to produce that error, if you have a second. Obviously would make it easier to troubleshoot if it had an error message instead of the new embed showing up.

    And re: button--- you could add some CSS to the embed styles on admin that turn the link into a button. Ideally that should be a button, I agree.

    You'd have to find the selector for that text link and apply whatever styles you want to it. This gives a general idea of how to do that: http://help.cashmusic.org/discussions/questions/5500-customizing-te...

    Thanks!
    Tom

  11. 9 Posted by alexkingharris on 12 Jul, 2017 08:50 PM

    alexkingharris's Avatar

    Thanks Tom - sorry I missed that...

    Thanks,

    Alex King-Harris
    CEO/Co-Founder, YogiTunes.com
    (250) 686-0561

    https://calendly.com/alexkingharris/

    --
    Rara Avis Music
    Beloved Festival Yoga & Movement Producer

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