invalid download code

Dorian's Avatar

Dorian

07 Oct, 2016 03:24 PM

Hello, I am attempting to download an electronic copy of a record that I purchased. I'm told that the code is invalid or has already been used, and I know that I have not tried to download it before.

Here is the information:
Artist: Jayhawks
Album: Paging Mr Proust
Code that I was given: grkpqtdg8c

Thank You,

  1. Support Staff 1 Posted by Christopher Lec... on 07 Oct, 2016 04:13 PM

    Christopher Leckie's Avatar

    Hey Dorian,

    You'll need to contact the band/label/developer who created the download code embed directly to receive a new code. We don't has access to users files or generated codes.

    Hope that helps

    Thanks
    Chris

  2. Christopher Leckie closed this discussion on 07 Oct, 2016 04:13 PM.

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