Email verification text

Jamie Hanrahan's Avatar

Jamie Hanrahan

09 Jul, 2015 03:05 PM


I have a small issue with regards the email verification setting in a package widget I've setup

I've tested the download verification setting on a number of different email addresses and verification email send out times can vary (sometimes instantly and sometimes it takes about 10mins). On the widget, when you enter your email address and click 'Gimmie!' this message comes up:

"Check your inbox for a verification email with download link. "

I've been trying to edit it on the Cash Music site so that it says this:

"Check your inbox for a verification email! (This can sometimes take up to 10mins)"

But this has no effect on the widget text after you click 'Gimmie!' It's not a huge deal but I'm wondering if there's anything that can be done to fix this? If not no worries, we'll live with it.


  1. Support Staff 1 Posted by Tracy on 09 Jul, 2015 03:51 PM

    Tracy's Avatar

    Hey Jamie!

    Right now, the only messages that you can customise are the ones you see under Element Settings on the edit element page. I'm making a private note about the email verification message, though, and perhaps that'll be something users can customise in the future.

    Very best,

  2. 2 Posted by Jamie Hanrahan on 09 Jul, 2015 04:18 PM

    Jamie Hanrahan's Avatar

    Hi Tracy

    Thanks for getting back to me.

    Yeah, it's the* Element Settings *section that I'm having the issue with.

    Under *Element Settings* there's an field labelled: *Address verification
    message (only if verifying)*

    When I edit that, it saves, but doesn't actually change the text in the
    widget when embedded. See screenshot attached


  3. Support Staff 3 Posted by Tracy on 09 Jul, 2015 04:25 PM

    Tracy's Avatar

    Oh yes, now I see!

    You're right, that is a bug. I'll be sure to log it and stay on top of it.
    In the meantime, unfortunately, you'll have to do with the note about the
    possible 10 minute wait.

    Thanks so much for bringing it to my attention!


  4. 4 Posted by Jamie Hanrahan on 09 Jul, 2015 04:28 PM

    Jamie Hanrahan's Avatar

    Hi Tracy

    Ah, no worries. Thanks for your help


  5. Tracy closed this discussion on 13 Jul, 2015 02:05 PM.

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