Email collection embed not working

Sam's Avatar

Sam

24 Apr, 2015 03:00 PM

I'm trying to embed an email collection widget onto my website but nothing is displaying. If I go to view the source, everything looks fine, but the element doesn't actually appear on the website.

  1. Support Staff 1 Posted by Tracy on 24 Apr, 2015 05:07 PM

    Tracy's Avatar

    Hey Sam!

    Sorry to hear you're having trouble setting up the email collection widget. Can you please give me a bit more information?

    Can you share your URL with me? Is it with CASH or on your own website?

    Also, have you followed the FAQ walkthrough? http://help.cashmusic.org/kb/tutorials/setting-up-an-email-for-down...

    Please let me know!

    Best,
    Tracy

  2. 2 Posted by Sam on 24 Apr, 2015 05:14 PM

    Sam's Avatar

    Hello Tracy,

    I cannot share the URL at this time, as the post is set to private and as a result only administrators on my website can view it. However, I would be happy to share the embed code:

    <script type="text/rocketscript" data-rocketsrc="https://cashmusic.org/public/cashmusic.js"></script><script type="text/rocketscript">window.cashmusic.embed('https://cashmusic.org/public','6555');</script>
    

    I have followed the walkthrough as well, but it still does not work.

  3. Support Staff 3 Posted by Tracy on 24 Apr, 2015 05:41 PM

    Tracy's Avatar

    Hey Sam!

    We can tell from the embed code that you're using Wordpress. It's swapping out javascript for rocketscript.

    Check this link out—this'll fix it!

    http://stackoverflow.com/questions/9681032/why-is-wordpress-placing...

    Very best,
    Tracy

  4. 4 Posted by Sam on 24 Apr, 2015 07:16 PM

    Sam's Avatar

    That fixed it, thanks!

  5. Tracy closed this discussion on 24 Apr, 2015 07:51 PM.

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