Email collection embed not working

Sam's Avatar


24 Apr, 2015 03:00 PM

I'm trying to embed an email collection widget onto my website but nothing is displaying. If I go to view the source, everything looks fine, but the element doesn't actually appear on the website.

  1. Support Staff 1 Posted by Tracy on 24 Apr, 2015 05:07 PM

    Tracy's Avatar

    Hey Sam!

    Sorry to hear you're having trouble setting up the email collection widget. Can you please give me a bit more information?

    Can you share your URL with me? Is it with CASH or on your own website?

    Also, have you followed the FAQ walkthrough?

    Please let me know!


  2. 2 Posted by Sam on 24 Apr, 2015 05:14 PM

    Sam's Avatar

    Hello Tracy,

    I cannot share the URL at this time, as the post is set to private and as a result only administrators on my website can view it. However, I would be happy to share the embed code:

    <script type="text/rocketscript" data-rocketsrc=""></script><script type="text/rocketscript">window.cashmusic.embed('','6555');</script>

    I have followed the walkthrough as well, but it still does not work.

  3. Support Staff 3 Posted by Tracy on 24 Apr, 2015 05:41 PM

    Tracy's Avatar

    Hey Sam!

    We can tell from the embed code that you're using Wordpress. It's swapping out javascript for rocketscript.

    Check this link out—this'll fix it!

    Very best,

  4. 4 Posted by Sam on 24 Apr, 2015 07:16 PM

    Sam's Avatar

    That fixed it, thanks!

  5. Tracy closed this discussion on 24 Apr, 2015 07:51 PM.

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