Google Drive crashes!

Charles's Avatar

Charles

11 Dec, 2014 10:21 PM

We sent out an email for download of an EP, and our google drive crashed! Do they have bandwidth issues? We had to load the files on a different google drive to get it back up...this could be an issue for mass emails. Our list was 4000, and we had about 300 downloads in an hour.

  1. Support Staff 1 Posted by Jesse von Doom on 12 Dec, 2014 05:59 PM

    Jesse von Doom's Avatar

    Hi Charles,

    Sorry about that — yeah it sounds like you hit up against their rate limiting. We've got warnings about it in our help/docs but we'll be making it more explicit in the future. (See: https://github.com/cashmusic/platform/issues/550)

    The real problem with Drive is that the rate limiting is algorithmically set — so there's no hard cap we can say "watch out for..." instead it's just kind of a guess. If you want stability it's worth upgrading to S3. The pricing is so low it's not expensive, and on a new account you'll likely stay under their free threshold. Look in the help section in our platform for step-by-step instructions.

    Sorry again about the hassle.

    j

    ***
    Jesse von Doom
    @jessevondoom

  2. 2 Posted by Charles on 12 Dec, 2014 08:18 PM

    Charles's Avatar

    Oh yes, I see free for 1 year then minimal charges.

  3. Support Staff 3 Posted by Jesse von Doom on 12 Dec, 2014 08:25 PM

    Jesse von Doom's Avatar

    Yeah it's pretty great. Super robust, totally affordable — really the only thing like it. Setup is a little more complex than I'd like in the platform but it's worth it. (And we're working on simplifying a bit...not super flexible but we're doing our best on it.)

    j

    ***
    Jesse von Doom
    @jessevondoom

  4. Tracy closed this discussion on 17 Mar, 2015 06:16 PM.

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