Missing Emails

David Rowett's Avatar

David Rowett

30 Jul, 2014 05:32 PM

Hey Guys

I have set this up for New Desert Blues and assumed that the sign ups have been syncing to mail chimp but doesn't look like they are, although it says it is connected, ive just tested it with some emails and they haven't synced over to mailchimp. i'm hoping these aren't lost, can anyone help me find out where they are or where those sign ups are going as its not clear? Or reply over email please.

Dave

  1. Support Staff 1 Posted by Tracy on 30 Jul, 2014 05:40 PM

    Tracy's Avatar

    Hey Dave!

    Have you created a list under People?

    If not, what you'll want to do is navigate into People > Lists (
    https://x.cashmusic.org/admin/people/lists/) and then create a list. Name
    it whatever you like! You'll also see the option to Connect to and
    you'll want to choose your MailChimp account from that menu.

    Once you've set up your list, navigate back to the Element you'd set up
    (https://x.cashmusic.org/admin/elements/)

    When you're editing your element, you'll again see a Connect to option
    and from this drop-down menu, you'll want to select the list you created a
    couple steps earlier. Save your changes. Once your element has been
    updated, you should begin to see emails automatically added to your
    MailChimp list.

    Please let me know how it goes!

    Very best,
    Tracy

  2. 2 Posted by Dave Rowett on 30 Jul, 2014 08:52 PM

    Dave Rowett's Avatar

    Got them thanks!

    Dave

  3. Tracy closed this discussion on 30 Jul, 2014 08:57 PM.

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