Element #4494 could not be found.

Ash's Avatar


03 Jul, 2014 05:06 PM

Hi, I've been trying to figure out this website for the past 3 hours and I give up. I seem to have gone through all the processes but when I click to view my page I am presented with this message: Element #4494 could not be found.
Element #markup could not be found. I must say this website is extremely confusing!! Can someone help?



  1. Support Staff 1 Posted by Tracy on 03 Jul, 2014 07:20 PM

    Tracy's Avatar

    Hi Ash,

    I'll try to help you out. I've deleted your two other threads to streamline things and focus on you here.

    First off, can you give me some background information?

    • Are you using the self-hosted version or the hosted version? (e.g. do you login at x.cashmusic.org/admin or on your own domain?)
    • Are you in Simple Mode or Advanced Mode?
    • What are you trying to set up? Email collection in exchange for a song? Digital downloads?

    I'll try to help you all I can. Please be patient with us! We are still in beta.

    Very best,

  2. Tracy closed this discussion on 17 Mar, 2015 04:17 PM.

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