Problem with Web Installation

carl's Avatar


28 Mar, 2012 02:12 PM

I attempted to install cashmusic on my own remote server but I got an error once it tried to create the database above the www root. I already created a directory called cashmusic above the visible www folder, but it still cannot communicate with the database. The server is running Apache 2.2.16 on Ubuntu. I attached a screenshot of the error and of the visible www cashmusic directory. Let me know if you need any more info. Please help if you can. Thanks. Carl

  1. Support Staff 1 Posted by Jesse von Doom on 28 Mar, 2012 11:23 PM

    Jesse von Doom's Avatar

    Hmm. Sounds like a write permission error potentially? Can you tell if
    the sqlite DB was actually created?

  2. 2 Posted by carl on 04 Apr, 2012 03:41 PM

    carl's Avatar


    It created a db folder but there are no files in it. I set the permissions of the folders to 777 (read-write-execute) but it still didn't work. Any other suggestions? Thanks.


  3. 3 Posted by Daniel on 08 Apr, 2012 10:16 PM

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    I got this error, and it turned out I didn't have the sqlite php module installed...

  4. 4 Posted by carl on 09 Apr, 2012 08:34 PM

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    Thank You! Yep, that was the problem. I didn't have the sqlite php module installed. It is working now.

  5. Support Staff 5 Posted by Jesse von Doom on 09 Apr, 2012 08:40 PM

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    And look in your system settings (hover over your email address) if
    you'd like to upgrade to MySQL. It's not part of the installer now but
    we will be adding an "advanced" option in the future.


  6. Support Staff 6 Posted by Jesse von Doom on 10 Apr, 2012 06:26 AM

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    Sorry Carl,

    Not sure. We're still working on the installer and testing
    compatibility across hosts. Are there any other error messages in your
    PHP error.log or similar?


  7. 7 Posted by Martin on 25 Jun, 2012 03:33 PM

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    I have the very same problem! But how would you go about installing the sqlite module if your web host does not provide it and only mysql?

  8. 8 Posted by carl on 19 Jul, 2012 03:36 PM

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    Hi Folks, so I am now trying to update my version of cashmusic. I backed up my database and uploaded the update.php file to my cashmusic folder with the admin and api folders. When I run the update I get a copying error. Any ideas for what the problem could be. I thought that I fixed all my permissions errors last time around. Thanks, Carl

  9. Support Staff 9 Posted by Jesse von Doom on 19 Jul, 2012 03:50 PM

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    Hi Carl,

    Did you copy down the latest version of the updater, and what's the exact error number / message?


  10. 10 Posted by carl on 19 Jul, 2012 03:56 PM

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    I downloaded the update.php file from this blog post

    There isn't an error number listed. All is says is "Error copying could not copy the release profile successfully."


  11. Tracy closed this discussion on 03 Jul, 2014 04:16 AM.

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