Problems

Having some issues? Something not quite working right? Post your problems here and we'll try and get to them as soon as possible.

Title State Replies Latest Post
alexkingharris's Avatar

Google Drive

open 9 12 Jul, 2017 08:50 PM by alexkingharris
jason's Avatar

Possible to use Stripe in Test Mode?

open 4 11 Jul, 2017 04:37 PM by jason
FREDERIC THOMAS's Avatar

problem with download

open 1 05 Jul, 2017 07:51 PM by FREDERIC THOMAS
jason's Avatar

Items added to cart don't show up

resolved 4 27 Jun, 2017 11:02 PM by Tom Filepp
steve betts's Avatar

downloads for email

open 1 15 Jun, 2017 05:33 PM by Tom Filepp
things's Avatar

Can't remove agreement checkbox on email forms

resolved 3 15 Jun, 2017 05:18 PM by Tom Filepp
jeffreyfuccillo's Avatar

Downloads Aren't Being Delivered

resolved 6 14 Jun, 2017 11:41 PM by Tom Filepp
Paul's Avatar

Can't get rid of agreement checkbox

resolved 3 14 Jun, 2017 06:09 PM by Tom Filepp
Patty Neil's Avatar

I purchased an LP last night with a code. Did not download.

open 1 29 May, 2017 03:36 AM by Mark
Ryan's Avatar

Our Email for Download widget is no longer letting the file download

resolved 4 18 May, 2017 12:08 AM by Ryan Ross
evan mosher's Avatar

faulty Download card for Bad Luck - Three?

open 1 15 May, 2017 12:14 AM by evan mosher
Nik Day's Avatar

Mail Chimp not synching

open 0 28 Apr, 2017 05:01 PM by Nik Day
Tenth Court's Avatar

No option to create page/publishing page does not work

open 0 10 Apr, 2017 06:49 AM by Tenth Court
Braden's Avatar

"Add/edit cover" page non functional

open 10 21 Mar, 2017 11:09 PM by Tom Filepp
Christopher Leslie's Avatar

Download Failure

open 3 08 Mar, 2017 02:29 PM by Scott McCracken
Melody's Avatar

MailChimp Integration Form

open 0 28 Feb, 2017 01:20 AM by Melody
Nathan Rasdall's Avatar

help with design!

open 0 22 Feb, 2017 01:20 PM by Nathan Rasdall
leonie.gasson's Avatar

'Buy' Button Does Not Work

open 0 09 Feb, 2017 05:53 PM by leonie.gasson
Larry's Avatar

editing mail sent to customer

open 1 05 Feb, 2017 06:54 PM by James
Jason's Avatar

Quasi Battle hyms

open 1 30 Jan, 2017 05:25 PM by Jesse von Doom
Nathan Hanneman's Avatar

Digital Download timeout issues

open 2 28 Jan, 2017 05:40 AM by Jesse von Doom
James's Avatar

Store: changing quantity doesn't work

resolved 2 22 Jan, 2017 08:12 PM by Tom Filepp
James's Avatar

Store: Stripe checkout doesn't work with Safari 10.0.2

resolved 2 22 Jan, 2017 08:12 PM by Tom Filepp
James's Avatar

"pay-at-least" doesn't copy the amount

open 2 20 Jan, 2017 09:47 PM by Meg
Ryan's Avatar

Invalid redemption code

open 0 14 Jan, 2017 06:21 PM by Ryan
Dylan Castora's Avatar

Wix Embed Issue

open 3 06 Jan, 2017 04:30 AM by Jesse von Doom
Ben Kiracofe's Avatar

Album art disappeared!

open 7 04 Jan, 2017 07:51 PM by wolfgang
Robert whitford's Avatar

Strange Angel Kristin Hersh

open 1 19 Dec, 2016 11:32 PM by Robert whitford
Daniel Fluitt's Avatar

Problem getting link to download code

open 1 18 Dec, 2016 01:52 AM by Jesse von Doom
Maxwell Reid's Avatar

Widget Not Appearing

open 3 17 Nov, 2016 07:40 PM by Christopher Leckie

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